SERVICE ENHANCEMENT SOFTWARE

 

  • Service Enhancement Software (SES) is a proprietary problem reporting software designed to provide your company with instant reports of equipment malfunctions, service breakdowns, or customer support/service requests.
 
  • The patent-pending SES allows anyone with a smartphone to quickly report problems or request technical support via Text-chat or Video-call by simply scanning the QR code or tapping the NFC card. This also allows for real-time accountability tracking. Consequently, operational efficiencies and customer satisfaction will be dramatically improved.
TELEHEALTH VIDEO-CALL SERVICE:
           REIMBURSABLE BY MEDICARE & INSURANCE
  • Enable "Social Distancing" between Healthcare Providers & Patients to reduce the spread of Covid-19.
  • Simple to use, One-click Video-Call, no App for patients to download.
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Scenario:

Department: Building Services / Restrooms
A customized "Maintenance Problem?" QR Code/NFC card is placed in every restroom.
Anyone with a smartphone can Scan or NFC Tap the card to report a problem.

Get Notified

 

Personnel in charge: The Custodian
 
The Custodian gets a Push Notification on his phone and instantly sees the problem/location reported.
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The Dashboard

 

Building Services Main Office:
 
Problems reported/fixed/not yet fixed are updated in real time on the Dashboard.
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Another Scenario

Customer Service

Simply scan the QR code or Tap the NFC symbol with a smartphone to instantly access customer service via Text-chat or Video Call

 
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More Applications:

 
Any environment where problems/issues can develop which need timely corrective actions:
Building services, construction sites, parking facilities, office maintenance, customer service
and support, hospitals, medical facilities, pharmacies, labs...

The Results

Improved customer satisfaction, Enhanced operational efficiencies. 
SES tracks the 4 Ws: Who does What, Where, and When
Contact Us Below for Demo & Pricing
 

Contact Us

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