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SERVICE ENHANCEMENT SOFTWARE
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Service Enhancement Software (SES) is a proprietary problem reporting software designed to provide your company with instant reports of equipment malfunctions, service breakdowns, or customer support/service requests.
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The patent-pending SES allows anyone with a smartphone to quickly report problems or request technical support via Text-chat or Video-call by simply scanning the QR code or tapping the NFC card. This also allows for real-time accountability tracking. Consequently, operational efficiencies and customer satisfaction will be dramatically improved.
TELEHEALTH VIDEO-CALL SERVICE:
REIMBURSABLE BY MEDICARE & INSURANCE
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Enable "Social Distancing" between Healthcare Providers & Patients to reduce the spread of Covid-19.
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Simple to use, One-click Video-Call, no App for patients to download.
Scenario:
Department: Building Services / Restrooms
A customized "Maintenance Problem?" QR Code/NFC card is placed in every restroom.
Anyone with a smartphone can Scan or NFC Tap the card to report a problem.
Get Notified
Personnel in charge: The Custodian
The Custodian gets a Push Notification on his phone and instantly sees the problem/location reported.
The Dashboard
Building Services Main Office:
Problems reported/fixed/not yet fixed are updated in real time on the Dashboard.
Another Scenario
Customer Service
Simply scan the QR code or Tap the NFC symbol with a smartphone to instantly access customer service via Text-chat or Video Call
More Applications:
Any environment where problems/issues can develop which need timely corrective actions:
Building services, construction sites, parking facilities, office maintenance, customer service
and support, hospitals, medical facilities, pharmacies, labs...
The Results
Improved customer satisfaction, Enhanced operational efficiencies.
SES tracks the 4 Ws: Who does What, Where, and When
Contact Us Below for Demo & Pricing
Contact Us
Contact Us
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